Purpose of this document is to assist those who are concerned directly or indirectly about the online use of their 'Personally Identifiable Information (PPI)'. PPI can be used as such or in combination with other data for identification, location or contacting relevant person. Please read on to know our methods of using, collection, protection and overall use of PPI for our website and app.
Your Account Obligations
This PPI (or policy) provides the manner your data is collected and used by the Company. You are advised to read this PPI carefully. By accessing the services provided by TAJ you agree to the collection and use of your data by TAJ and certain authorized third party service providers in the manner provided in this PPI. If you do not agree with this PPI, please do not use the mobile app/website. By accepting the PPI during registration, you expressly consent to our use and disclosure of your personal information in accordance with this PPI. This PPI is incorporated into and subject to the Terms and Conditions.
Your Privacy protection with TAJ
TAJ values your trust in us. We want you to feel comfortable using our mobile app/website and feel secure to share your information with us, thus we are extremely proud of our commitment to protect your privacy. Please continue reading the following policy to understand how your personal information will be treated as you make full use of our mobile app.
Your Privacy Guarantee with TAJ
TAJ promises not to sell or rent your personal information to third parties (except as provided in this PPI) without your consent. We and/or certain authorized third party service providers will use the personal information provided by you to provide you with the services, which we offer.
Third-Party Service Providers
We employ other companies and individuals to perform functions on our behalf. Examples include analyzing data, providing marketing assistance and providing search results. They have access to personal information needed to perform their functions, but may not use it for other purposes.
What personal information do we collect from the people that use our app, website, social pages?
TAJ collects the details provided by you on registration together with information we learn about you from your use of our service and your visits to our sites. We also collect information about the consultations you make, insurance data and prescription data. We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing forms. We also monitor customer traffic patterns and site use, which enables us to improve the service we provide. We will collect only such information as is necessary and relevant to us to provide you with the services available on the site.
When you register on our app we may collect information including
• Mobile Number
• Date of Birth (for age check)
• Gender (for medical provider gender match)
• Insurance policy information
• Consultation data
• Prescription data
• Email Address (only on website, social pages NOT for app)
When do we collect information?
We collect the said information when you register via TAJ app.
How do we use your information?
We may use the information we collect from you when you register,
• Do a consultation
• Sign up for our email list or newsletter
• For a survey or marketing campaign
Use certain other site features in the following ways:
1. To personalize your app user experience and offer you content and products as per your inclinations.
2. To amend and update our app/website to better serve you.
3. To respond to customer service inquiries appropriately.
4. To manage rating and reviews of app/website.
5. To identify and register doctors on our app/website.
Where We Store Your Information
The data that we collect from you may be transferred to, and stored at, a destination outside of Saudi Arabia. It may also be processed by staff operating outside the Saudi Arabia who work for us or for one of our subsidiaries or partner companies. Such staff may be engaged in, among other things, the fulfilment of your consultation or any other orders and the provision of support services. By submitting your information, you agree to this transfer, storing or processing.
To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. For example, our servers are accessible only to authorized personnel and that your information is shared with respective personnel on need to know basis to complete a transaction and to provide the services requested by you.
Although we will endeavor to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the internet cannot be made absolutely secure. By using this mobile app/website, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.
How do we protect visitor information?
Our mobile app/website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply may be encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We do not sell, trade, share or otherwise transfer to outside parties your personally identifiable information unless we take users consent or provide users with advance written notice. This does not include website hosting partners and other parties who assist us in operating our app/website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses and purposes.
We do offer third party services which are labelled as such.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.
It is advised to visit the following link:
We have not enabled Google AdSense on our site but we may do so in future.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
We do not send spam emails and only collect your email address in order to:
If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.
All the content, images, graphics, text, videos (Including YouTube videos), material, structure and its arrangement is property of TAJ and protected under the copy right laws. Reproducing or copying any of its part or whole of site is therefore illegal. Any person or organization found guilty will be dealt as per law. ALL RIGHTS RESERVED.
If we happen to change our policy or disclaimer statement we will be sharing it here on the page to keep you updated of amendments.
The cookie helps analyze web traffic or let you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our mobile app/website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better mobile app/website), by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
This mobile app/website sets functionality cookies. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
All data contained by the website and application is collected by Team TAJ. We own complete rights of this data and legal action would be taken if we found any instance of theft of data.